Frame the real problem
I challenge initial assumptions to understand the underlying problem, the business objective and the decisions that research needs to inform.
SENIOR UX RESEARCHER · MIXED METHODS · PRODUCT STRATEGY
I help product teams understand the problems behind their requests, challenge assumptions and identify what they need to learn before making decisions. I connect user needs, business goals and research evidence to inform product direction, evaluate solutions and recommend practical next steps.
How I work
Every research project starts with a decision to support. I work backward from that decision to identify what we need to learn, which evidence can help, and what the findings will allow the team to do next.
I challenge initial assumptions to understand the underlying problem, the business objective and the decisions that research needs to inform.
I identify what needs to be learned and design research that fits the question, available resources and level of confidence required for the decision.
I translate findings into product opportunities, design criteria and actionable recommendations, helping teams decide what to investigate, improve or test next.
I build systems that make research evidence easier to organize, verify and reuse, so future decisions can build on existing knowledge.